Neighbourhood

The Quarterly Report
Issue No. 04
Partnership Account
This period at a glance

Three months of compounding work on the pipeline turned into the clearest quarter yet, revenue you can trace back to a system, not a hunch.

$0

Revenue won from deals Neighbourhood touched this quarter, attributed in HubSpot from first contact through to closed, the partnership paying for itself and then some.

01 A note from your team Correspondence

When we started, the question wasn't really about HubSpot. It was simpler than that: where is the work going, and which leads are quietly slipping through. So this quarter we pointed everything at that one problem, and the numbers above are what fell out the other side.

The headline is the $212k of won revenue we can actually attribute, but the part I'm prouder of is the response time. Cutting first reply from fourteen hours to under forty minutes is the difference between a homeowner booking you and booking the next builder on their list. That's not a dashboard metric. That's jobs.

Next quarter we want to push on the quoting follow-up, where we can still see deals going cold. I've sketched the plan in the work log below, and I'd love ten minutes to walk you through it before we lock it in.

Alex
on behalf of the Cronulla Pools crew at Neighbourhood
02 The work, narrated Shipped · In progress · Next
Shipped14 Apr

Lead routing rebuilt end to end

Every enquiry now lands on the right person inside minutes, with a fallback so nothing sits unclaimed overnight or on weekends.

Drives Response time, 14 hrs to 38 min
Shipped2 May

Closed-loop revenue attribution

Deals are now stitched from first form fill to closed-won, so the revenue number on this page is traceable, not guessed.

Drives The $212k you can defend
In progressthis sprint

Quote follow-up sequence

A three-step nudge for quotes that go quiet. Built and tested, waiting on your sign-off on the copy before it goes live.

Targets The 31% of quotes with no second touch
Next upQ3

Fibreglass demand landing page

A dedicated page and a small, sharply targeted ad budget to catch the 44% rise in fibreglass enquiries while the demand is hot.

Aims at New pipeline, same close rate
03 On file Agreements & documents

Agreements

Signed contracts and the terms they hold you and us to.

RevOps PartnershipSigned
Countersigned 3 Feb 2026 · rolling, 30-day notice
View
HubSpot Build, Scope ASigned
Completed & accepted 28 Mar 2026
View
Q3 Scope, Quoting & AdsAwaiting you
Sent 12 Jun 2026 · ready for e-signature
Review & sign

Documents

Guides, playbooks and the reference material we built for your team.

Your HubSpot, a plain-English map
PDF · 11 pages · updated this month
Open
Lead routing, how it now works
Guide · 4 min read
Open
Quarterly numbers, the workings
Sheet · the maths behind this page
Open
Alex Bailey
Your contact
Alex Bailey
Account Lead · 07 3123 4567 · al@nbh.co
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 The Neighbourhood Report, set in Lay Grotesk. One client, one edition. Cronulla Pools · Q2 2026 · Issue No. 04
Design mockup, illustrative data